Film Sound Restoration
Privacy Policy

Lowe Frequency Limited
86-90 Paul Street
London EC2A 4NE
Phone: 020 7126 7145
Email: tom@lowe-frequency.com


2 February 2024


This Privacy Policy (“Policy”) outlines how Lowe Frequency Limited, trading as Film Sound Restoration (“we,” “us,” or “our”), collects, uses, and protects the personal information of users (“you” or “your”) visiting our website filmsoundrestoration.com. This Policy is designed to ensure that your privacy is respected and protected in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union.


1. Information We Collect

1.1 Personal Information: We may collect personal information directly from you when you visit our website or interact with our services. This may include, but is not limited to, your name, email address, and phone number when you choose to request a call-back.

1.2 Independent Analytics: We use Independent Analytics to collect information about your visit to our website, including but not limited to your IP address, browser type, operating system, and pages viewed. This information is used to analyze website traffic and improve our services.


2. Use of Personal Information

2.1 We will only use your personal information for the purposes for which it was collected and as permitted by applicable laws.

2.2 Email Communication: Emails sent to tom@lowe-frequency.com are hosted by Microsoft 365. Please be aware that the use of email communication involves inherent risks, and we encourage you to avoid sending sensitive information via email.

2.3 Requesting a Call-back: If you choose to request a call-back on our website, we will collect your name, email address, and phone number. This information will be stored on our webserver, which is protected with two-factor authentication (2FA), and shared through a channel on Slack for business communication purposes.


3. Cookies

3.1 We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you interact with our website. You can manage your cookie preferences through your browser settings.


4. Data Security

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.


5. Your Rights

5.1 You have the right to access, correct, or delete your personal information. If you have any concerns about the processing of your data, please contact us using the details provided below.

 

6. Changes to this Privacy Policy

6.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

7. Contact Information

Lowe Frequency Limited
86-90 Paul Street
London EC2A 4NE

Phone: 020 7126 7145
Email: tom@lowe-frequency.com

 

If you have any questions or concerns about this Privacy Policy, please contact us at the provided email address or phone number.

By using our website, you agree to the terms of this Privacy Policy.